Frequently asked questions(FAQ)
What is the Institute for Certified Outsourcing Professionals (ICOP)?
ICOP is a global professional membership and certification body dedicated to promoting excellence, skills, and ethical standards in outsourcing, shared services, and consulting industries.
Who can join ICOP?
ICOP membership is open to individuals at all career levels; from entry-level professionals to senior executives; working in outsourcing, shared services, consulting, or related sectors.
What industries does ICOP serve?
ICOP supports professionals in diverse sectors, including IT, HR, finance, logistics, customer service, supply chain, and business process outsourcing.
Where is ICOP located?
ICOP operates across multiple locations in Nigeria, with our head office and secretariat at “24, Kolawole Shonibare, off Coker Road, Ilupeju”, and other locations including Lekki, Abuja, Ogun, Asaba, Gombe, Port Harcourt, Kano, and Ibadan, with accredited study centres nationwide.
What are the membership levels in ICOP?
ICOP offers five levels: Foundation, Associate, Professional, Manager, and Fellow, each designed for different career stages and experience levels.
How do I become a Fellow of ICOP?
Fellowship is conferred by the ICOP Governing Council to outstanding professionals who have made significant contributions to the outsourcing profession. It is done via invitation and interview after nomination.
Can organizations sponsor their staff for ICOP programs?
Absolutely. Many companies sponsor employees to enhance their skills and credentials through ICOP training.
Can ICOP help me find outsourcing opportunities?
While ICOP is not a recruitment agency, our network, events, and member directory can connect you to outsourcing opportunities.
Can I upgrade my membership level?
Yes. Members can progress by meeting the required experience, education, and certification criteria for higher membership levels.
What type of training does ICOP offer?
ICOP provides workshops, seminars, and certification programs covering outsourcing strategy, vendor management, service delivery, leadership, workplace ethics, etc.
Are ICOP certifications globally recognized?
Yes, ICOP certifications are respected in the outsourcing and shared services industry globally and enhance professional credibility.
Can I take ICOP courses online?
Many ICOP programs are offered in both physical and online formats for flexibility.
Do you offer corporate training?
Yes, ICOP provides customized training solutions for organizations seeking to upskill their teams in outsourcing best practices.
How do I apply for membership or certification?
You can apply online via the ICOP website or in person at any accredited study Centre.
What are the benefits of ICOP membership?
Members gain access to research, Mentorship, industry reports, networking events, professional directories, business templates, and exclusive job opportunities.
Does ICOP offer career support?
Yes. We provide career counseling, mentoring, and job placement assistance for members.