Your Edge in the World of Certified Excellence
Welcome to ICOP
Institute for Certified Outsourcing Professionals (ICOP) is the premier professional body advancing standards and ethical practices in outsourcing and shared services. We offer certification programs, training, knowledge sharing, and advocacy to shape global industry talent
Established to bridge skill and credibility gaps in outsourcing, ICOP, formerly ICBPO & SSP, now covers IT, HR, logistics, customer service, and finance.
Leadership is governed by a council and executive committee that oversee ethics, training, events, and quality assurance
Upcoming events
Step Into the Future
Join a global network of certified professionals . Whether you’re upskilling or starting fresh, our industry-recognized programs will set you apart.
Certify. Grow. Lead.
Your transformation begins here, gain the credentials, confidence, and community to lead in today’s competitive world. Empower your career with recognition that matters.
Workshops & Training
Advanced Ethics and Governance in Outsourcing
Explores the principles, policies, and best practices that ensure transparency, fairness, and accountability in outsourcing relationships.
Digital Outsourcing
Strategy & Implementation
Covers strategic planning, vendor selection, digital tools integration, and performance monitoring to drive efficiency, innovation, and measurable business results.
Introduction to Service
Level Agreements (SLAs)
provides a core understanding of how SLAs define performance standards, responsibilities, and expectations between service providers and clients.
ICOP Advantage
Earn credentials that are respected across borders and industries. ICOP certifications position you for global opportunities and professional growth.
Join a thriving network of certified professionals. Access mentorship, exclusive opportunities, and ongoing support beyond certification.
Explore a rich collection of study materials, industry guides, and professional tools, curated to support your certification journey and beyond.
Leadership Committee
At ICOP, our Leadership Committee is the cornerstone of our institution’s vision and integrity.
Comprising distinguished professionals, esteemed industry leaders, and accomplished subject-matter experts, the Council provides strategic direction, upholds our professional standards, and ensures the continued relevance of our certification programs.
With decades of combined experience and a deep commitment to excellence, they guide ICOP in shaping world-class outsourcing professionals and safeguarding the legacy of our global reputation.
Dr. Peter Akindeju
President
Adetutu Okunubi
Vice President
Femi Akeredolu
Board Member
Adedayo Ayeni
Registrar
Oluwafunmibi Ogunyale
Deputy RegistrarWhat they say
Completing the Business Processing and Outsourcing certification was a career-defining moment, leading to a triple promotion and expanded responsibilities in Sales, Procurement, and Administration. I’m grateful to God and my sister for encouraging me to complete the program despite work pressures.
Faith Odun Aibor, COP, MBA, MNIM
Group Head Supply Chain & Logistics, FANFAN
I’m honored to join ICOP as a Certified Associate Member, a milestone that validates my expertise, strengthens my commitment to professional excellence, and opens new opportunities for growth, networking, and industry contribution.
Emmanuel Babatunde, COA
HRBPO, Workforce
ICOP equipped me with practical skills in process improvement and operational efficiency, boosting my confidence, advancing my career, and helping me secure a better-paying job.
Olayinka Adigun, COA
Executive Assistant, OneHealth
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